A brief description of how your product is defective. Please make sure your billing and shipping address is exactly as it appears on your credit card or banking statement. Gift Guide. Manufacturer Warranties Deliveries are made Monday through Friday (except holidays). Online purchases cannot be returned to Outlet Stores. In order to determine replacement eligibility, we would appreciate the opportunity to inspect your ZWILLING product. Le Creuset cast-iron products are protected under a limited lifetime warranty. Packages which are refused or returned to sender. If you have any additional questions, please contact us. I can send you a photo if that would speed up the evaluation process. WebAll ZWILLING Group products sold in the UK & Ireland have a lifetime warranty for domestic use against defects in manufacture and materials. A proviso: the warranty may not continue with the transfer of ownership. Le Creusets Signature product is reviewed in my buying guide on cast iron skillets. Shipping costs are also excluded. Please enter your email address, you will then receive an email which allows you to reset your password. A warranty is only as good as the company that stands behind it. Free shipping offers are valid on standard shipping for orders placed at zwillingonline.com with a specified minimum purchase. If you have Kramer Knives that you purchased through a retailer like Sur La Table, these are Bobs licensed designs produced in Japan. Please note that you are responsible for any costs incurred in mailing items to Zwilling Your account lets you save items to your wish list, track your orders, receive our email newsletters, earn points in our Culinary Insider loyalty program, and even get access to exclusive events. Only one promotional code may be used per order. Any Product made by Kramer Knives has a 6 month warranty that covers materials and craftsmanship. We cannot apply a promotion to a previous purchase. With the right care, our knives can often last a lifetime. Most cookware companies have similar inclusions and exclusions. View Our Please be kind enough to address the return to: Attn: Warranty Department ZWILLING J.A. To make this request, you may contact us at consumerrelations@zwillingus.com. The user is notified at the beginning of their visit to the site. Learn More $89.00 Current country: USA. Your account lets you save items to your wish list, track your orders, receive our email newsletters, earn points in our Culinary Insider loyalty program, and even get access to exclusive events. SHOP NOW, Gift With Any HENCKELS Have questions about your order? WebZwilling.com will accept your return by mail for unused items only. However, please note that our warranty does not cover wear from normal use, or any damage resulting from use other than the intended purpose of the item. Repackage the product(s) in the original packaging and pack securely. Some States do not allow limitations on how long Warranty ZWILLING To save you time, we've made our checkout process efficient and easy to complete. They have a list of exclusions see the link to download the warranty in the Info Sources section below. Your account lets you save items to your wish list, track your orders, receive our email newsletters, earn points in our Culinary Insider loyalty program, and even get access to exclusive events. In Stock MANUFACTURER DIRECT Ships within 1-2 days (776) Write a review Description Quality cookware made in Italy since 1889. Get Up To 60% Off Xtrema and Staub. Have questions about your order? WebKramer by ZWILLING J.A. Provide your account email address to receive an email to reset your password. The Bob Kramer by ZWILLING J.A. ZWILLING Cutlery Sets For more information on PayPal, please visit, www.paypal.com. Iconic cast iron and ceramic cookware rooted in France, The finest Japanese cutlery handcrafted in Seki, Japan, Stainless-steel cookware and more from Belgium, Essential kitchenware for everyday cooking, Damage caused by misuse or abuse of the product, Discolouration and / or mis-shaping of the product by overheating, Products that specify a limited duration of the warranty on the product packaging, Rubber seals/rings (for pressure cookers), Failure to adhere to ZWILLING guidelines for the general care and use for products. (such as Amazon, eBay, etc. Thats not something to get too concerned about as people dont usually trade secondhand cookware or expect cover for secondhand cookware. The warranty does not cover wood products, such as knife handles, wear from normal use, or any damage resulting from use other than the intended purpose of the item. On Select Products If you purchased your product over the Internet, please provide all Our warranty is limited to the original purchase price paid by the original owner and only for actual direct damages (not for indirect, consequential or other damages). which you purchased your product. Many browsers offer the option of restricting the storage of cookies or stopping the use of cookies completely. Packages returned after 3 failed delivery attempts or unclaimed at the local UPS facility. We want to ensure that your order is processed without delay. Sign in to save items to your wish list, track your orders, receive our email newsletters, earn points in our Culinary Insider loyalty program, and even get access to exclusive events. If your order includes multiple items, they may ship from different locations, experience different ship times and may arrive on different days. information about your purchase including the name of the website (if applicable) You might find a 10-year or 30-year period with certain cookware brands, e.g. In the interest of safety, please avoid attaching adhesive materials directly to the product. Online purchases cannot be returned to Outlet Stores. Have questions about your order? Our warranty does not apply to speculators or to any higher resale prices of our knives. You can find more information about the processing of your data in our. You will receive an email notification when your return has been processed. Once your order has been submitted, you can expect that we are immediately working on getting it to you as quickly as possible. Standard. Customer Service USA | ZWILLING.COM Product replacement may not be exact. Zwilling Warranty Return You will be pleased to know that all of our products are fully guaranteed against defects in materials and / or craftsmanship. Have questions about your order? Zwilling is the parent company and US customers can refer to its warranty. For both your security and ours, we use a third party company to verify all of our online payments. If your Zwilling product is defective and is eligible for this limited warranty, Zwilling will replace your product. competitions or customer surveys). A $44 Value! Please note that, due to increased demand, it may take up to 5 days before tracking information is available. zwilling Henckels UK Ltd can only process warranty claims from customers in the UK & Ireland for ZWILLING Group products that were bought in the UK & Ireland. Since 1731 - German home kitchen products. Normal home use; Follow use instructions; Doesnt cover lids. You can contact them by phone on 800-395-8325. (FAQ) Frequently asked questions | ZWILLING.COM We offer free delivery on all orders over the value of $99 or a flat rate of $15 for all other orders. Thanks to their great quality control, Staub feels confident offering a 30-year guarantee on their cast iron products. German engineering, Japanese craftsmanship. ZWILLING Kramer Euroline Stainless Damascus, Iconic cast iron and ceramic cookware rooted in France, The finest Japanese cutlery handcrafted in Seki, Japan, Stainless-steel cookware and more from Belgium, Essential cutlery and kitchenware for everyday cooking. By clicking Sign Up, you are agreeing to our.
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