The standard guarantee and cancellation policies of the All-Inclusive Resort also apply to Award Redemption Stay reservations including, without limitation: all minimum length-of-stay requirements, credit card guarantee requirements and charges for late cancellation, no-shows, and early checkout. Royalton Updates Booking Policy | Travel Agent Central Previously, he managed the content and social media teams for NBC Sports in Portland for eight years. 2023 Royalton Resorts. Unfortunately, as you've already discovered, Expedia's customer service leaves something to be desired. The Royal Spa and Royalton Fit COVID Safety and Precautions Safety-Assured Vacations To ensure you and your loved ones enjoy a safe and worry-free vacation, we adhere to enhanced health, safety, and cleanliness protocols. On the assumption that this is Expedia's policy (and you've already stated that you're OK with paying the one night penalty), my suggestion would be that you try contacting Expedia again and explain the situation again. All Rights Reserved. It offers a splash pool, direct beach access, free Wi-Fi and has a Diamond Club. What happens if you do not arrive at the hotel for your scheduled reservation? Now, its standard cancellation policy applies to nonrefundable bookings. i very much doubt that any hotel is sold out in June, it is low season here. No, Suite Night Awards are not available at All-Inclusive by Marriott Bonvoy, Yes, members will earn ten (10) base Marriott Bonvoy points for each U.S. dollar. Many or all of the products featured here are from our partners who compensate us. She was supposed to contact the hotel and then call me back (this happened multiple times, as I called multiple times) but she never called back. Different rate conditions may be applied according to the newly selected travel period. The cost for cabana rental and services varies per resort and per destination. I did contact Expedia only, and Expedia's policy on the reservation clearly says the reservation can be changed, and the change fee would be one night's stay as long as it's done before June 11. Resort Map Awards and Recognitions I've a hunch (which may NOT be correct) that they can't amend your existing reservation but instead cancel your existing one and rebook you with the changed dates. Choice had a flexible policy for bookings with arrival dates through Sept. 30, 2020. To maintain physical distancing guidelines, floor markers will be placed around resorts common areas to indicate the correct distance guests should keep from one another. For your convenience, please inquire with the Guest Services Desk upon check-in at your resort to help guide you to the laboratory staff and book an appointment for testing within three days of departure. What is the weather like in.? Take your getaway to the next level by upgrading to Diamond Club room categories to enjoy an enhanced level of service and access to exclusive resort areas. Some of the new procedures that we are implementing include, but are not limited to, the following: Our resorts common areas come with a 360 Clean Approach, meaning that pools, beaches, restaurants, bars, entertainment facilities, lobbies, elevators, hallways and other shared spaces around the resort will be cleaned frequently. You want a travel credit card that prioritizes whats important to you. Hotel Refuses to Honor Their Written Cancellation Policy If you are a travel agent making a booking for any of our destinations (with the exception of Cuba) and have an IATA number, please enter the number during the booking process when you select a Royalton resort in order to receive commission. Soak up the sun by the private pool and beach area with convenient wait service and dine al fresco at the Ocean Point Bistro, the exclusive Hideaway restaurant serving fine French cuisine. Yes, Marriott Gift Cards can be used for payment at participating All-Inclusive by Marriott Bonvoy properties. Your All-In Luxury vacation awaits on the lush tropical island of Grenada. Upgrades are subject to availability as identified by the property and cannot be guaranteed. Please contact them through: Meal offering varies per property and destination, but most restaurants at Royalton Luxury Resorts offer vegan or vegetarian options. For Marriott Bonvoy Award Redemption Stays: Please enter the correct number of children and the ages they will be at the time of check-in when making a reservation, to receive the correct pricing. Theres a reason friends and families visit our properties year after year. I reserved a 9 night stay in June in a 1 bedroom Presidential Suite. Read more. Travel Professionals | Royalton Resorts Payment must be established for any non-redemption charges at the time of check-in. Our Sports Event Guarantee ensures you can cheer on every major international match from SCORE Sports Bar & Lounge while dining on traditional pub food and celebrating with premium drinks. Note that Diamond Club categories are not available through redemption, only regular bookings. Only 25 minutes from Punta Cana International Airport, Royalton Punta Cana is perfectly located to explore golden-sand beaches, crystal-clear waters, luxury shopping, golf courses, cultural attractions, night clubs, and more. Royalton Habana is the top destination for the most daring and avant-garde luxury travelers, seeking pleasure or on business. If you have any commission-related inquiries, please seek assistance at accountsbgi2@bluediamondresorts.com. Dine and delight in any of our modern culinary offerings, play laser tag, or indulge in a pampering spa treatment while your little ones explore the dedicated kids club. While Marriott gift cards can be used for payment, a valid credit card will still need to be presented at check-in to establish credit. To keep our tropical oasis pristine and thriving, we embrace innovative sustainability practices that adhere to internationally accepted criteria for the sustainable operation of resorts. Thank you! Here, you can enjoy the best of Montego Bay. The good news: Radisson offers a rate option that includes free cancellation or modification of your reservation up to 24 hours before arrival. Other adventures have included hiking 25 miles in one day through Italy's Cinque Terre and climbing the 1,260 steps to Tiger Cave Temple in Krabi, Thailand. I am willing to pay their change fee of one night's stay. Bathing suits, wet clothes, or cut-off shirts/shorts. Start each day comfortably refreshed in anticipation of the adventures to come. 352 rooms and suites and upgrade to the exclusive Diamond Club for premium lounges, butler services, and more. All Rights Reserved. Royalton Riviera Cancellation Policy - HELP - Tripadvisor This is the version of our website addressed to speakers of English in the United States. Resort FAQs - Royalton Grenada | All-Inclusive by Marriott Guests aged 13 to 17 years old, at the time of check-in, are considered a teenager and will have teen pricing. Overlooking two white-sand beaches in Tamarind Bay, Royalton Grenada Resort & Spa is the perfect destination for your next luxurious beach vacation with something for everyone to enjoy. Travelers are subject to not only the cancellation policy of each specific hotel, but also the specific type of rate that's booked. Our thorough and detail-oriented housekeeping team will clean and sanitize guestrooms every step of the way, working from the inside-out, with advanced-grade disinfectant products that eliminate emerging viral pathogens. Proactivity and prevention are core to our operational protocols and are key to protecting the well-being of both our valued guests and employees. As their remaining room allocation is sold out, that is proving problematic. NerdWallet answers questions about travel, finances. Plus, enjoy full access to the wider Royalton complex. Find a cancellation policy that works for you. All-Inclusive stays are priced per person/per night. We are working with our tour operator partners to maintain maximum flexibility. $150 toward spa treatments (six $25 coupons for individual use only; cannot be combined) $60 toward wine purchases (three $20 coupons for individual use only; cannot be combined) $45 toward wine purchases (three $15 . I am traveling alone. Enter the total number of guests . Royalton Chic Suites Cancun Resort & Spa Adults Only ::: Cancun, Mexico Our superior cleaning and disinfection program for kids and teen clubs facilities and equipment has been established to ensure that kids can continue to play and discover under our care while parents relax knowing they are in good hands. Higher room categories are not eligible for Points redemption. My brief experience with Expedia's custom service personnel is that English is not their first language, so it's quite possible that the person you previously spoke with didn't understand what you were trying to do. Unforgettable experiences where every day is filled with adventure and each night is alive with entertainment this is only the beginning of what you can expect from a family getaway in our modern, luxurious all-inclusive resort in the Riviera Maya, located only 15 minutes from Cancun International Airport. All Rights Reserved. From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. You should always review the policies of each individual Best Western hotel before booking. Onsite food and beverages are included in the room price (some restrictions may apply). Blue Diamond Hotels and Resorts Inc. All rights reserved.
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October 2nd - 4th, 2020