Authentication fails when you use an IMAP server in Outlook 2016 Then support at Xfinity store said Comcast only allows email access via the web, since about April. imap.exmail.qq.com hwimap.exmail.qq.com MCOConnectionTypeTLS (fails with Error Domain=MCOErrorDomain Code=5) MCOConnectionTypeStartTLS (fails with Error Domain=MCOErrorDomain Code=1) MCOConnectionTypeClear (fails with Error Domain=MCOErrorDomain Code=1) MCOIMAPIdentity is I also tried the other way around, same result. Make sure to mention the password of the same email address as mentioned in the second step. I recommend you check your domains DNS to ensure it is configured properly and directing email messages to the correct server. Understanding the differences between POP3 and IMAP4. User profile for user: thank you, Setting up comcast email on iPhone getting message imap server does not support password authentication. I just keep getting error messages on the iphone and Windows email. However, my primary email with Comcast will still NOT allow the account to be set up in 3rd party email. You can't have the "correct POP3 and IMAP settings" in Outlook. Your account settings will be tested to verify that they are correct: If the tests are completed successfully, click Close. urgent need of techy help! NOTE: Comcast offers Multi-Factor Authentication using the Xfinity Authenticator app to provide extra layers of security for logging in and accessing most of your Xfinity services. 1-800-MY-APPLE, or, Sales and If the value is "False," SMTP isn't disabled. Basic Authentication is a term used to explain how an application passes the username and password of a user. Please include your first and last name. iPhone Cannot Verify Server Identity - How to Fix - Alphr If you have a migration endpoint, select a migration endpoint and select next. changed the imap config to: $imap = imap_open("{{$imap_mailbox}}INBOX", $config_smtp_username, $config_smtp_password, OP_READONLY, 0, ['AUTHENTICATOR' => 'LOGIN']); // Connect with LOGIN authentication method. Open the Microsoft 365 admin center and go to Users > Active users. If you get error message, such as "imap.comcast.net does not support password authentication", check the Mail settings. Posted here https://forums.xfinity.com/conversations/signin-and-account-management/cant-log-into-xfinity-account-and-cant-switch-between-account-ids/60751220cc0238783d0f5b10. The short answer is that IMAP connects to your email providers' server and is used for receiving email while SMTP is used for sending mail to other servers. I'm told to call Apple, who tells me it's Comcast's issue. Find your email server's IMAP and SMTP information. 5 month old dead thread now being closed. Exactly what happens when you try to use the account through the client? You will be basically removing your email account from your device and then re-adding it. They won't answer, but at least will know there is a problem. Yes, here is the connection log (same as before) when trying to authenticate to a QQ mail account: I also tried with a second QQ mail account. Choose the account you want to sign in with. Pull down on the inbox to refresh your email's content. Its just sad and unproductive Microsoft didnt, out of the gate, offer IMAP connections with the OAuth 2.0 extension. I have changed Comcast passwords and used the new ones to no avail. Technically, the IMAP protocol supports OAuth 2.0 authentication via an extension; its how Gmail works. IMAP failing to authenticate after changing the Password. BT SMTP settings BT Outgoing Mail Server: mail.btinternet.com Port: 465 (this may not be automatically populated on selection of SSL, so you'll need to check this) SSL Encryption: Enabled (but not STARTTLS) Authentication: PLAIN Please check your account settings and try again." This is very odd as the phones that were on iOS13 and not upgraded to iOS14 work perfectly fine. Tells me imap server imap.comcast.net doesn't support password authentication. He's also been active with WordPress local community groups and events since 2004. Add your TDS Email address and password as a new account in the app. If the value is blank, the tenant level configuration will be honored at the mailbox level. I can receive Comcast emails on a browser but not on my iPhone or iPad. Close the Mail app Power off the phone Change the password of your mail account again. It can, in many scenarios, be an insecure method to handle credentials. I worked with the Peer to Peer chat for 2 hours today, at which point an hour long diagnostic was run. I see no indicator in settings. For more information, see Understanding the differences between POP3 and IMAP4. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of OAuth2 support for IMAP, POP, SMTP protocols as described below is supported for both Microsoft 365 (which includes Office on the web) and Outlook.com users. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. Use your Xfinity ID and password to sign in. Heres how you turn off SSL in the iOS Mail client: Saving these settings will remove the use of SSL from the iOS account and should also remove the verification error. Customer Service Sign-In and Account Management One of my comcast email acc. Try hard-refreshing this page to fix the error. Which one are you trying to use? We will provide a more precise date when we have a better understanding of the impact of the situation." kimpuyallup, User profile for user: I have been on the phone with Apple and Comcast for hours. I checked that my settings are correct for using IMAP, in the QQ mail settings. iOS 6.0.2? The retrieved emails can then be parsed and processed to create tickets in ITflow. This morning I deleted the account again and added it back manually. Adding to Trusted. Basic Authentication is a term used to explain how an application passes . (microsoft.com) Please provide the screenshot for the authentication error displayed. Solved: Email not working on I phone - BT Community Question Updated 1 year ago 160 2 0 3 Responses XfinityJodie +15 more Official Employee 842 Messages 1 year ago @dpontius529 HI there! Tap on. as shown in image below. Verify the Authenticated SMTP setting: unchecked = disabled, checked = enabled. The current iOS is 11.4.1 so you may be using something that cant be fixed unless its updated. I have been wracking my brain -asking every iphone nerd -basically deleting all my setting to restart again just to get my email back on my phone -i jumped onto a discussion group that not only did not help but opened me up to a host of spam email only to finally come across your simple instruction of going to Comcast email page, settings, security and checking the box to allow 3rd party email client access and voila!!!!! Just deleted the comcast account on my Iphone, tried to enter the account again. I can send and receive via the Xfinity Comcast laptop email, but that is cumbersome. Mail (Yosemite): If you cant send messages, May 31, 2015 3:21 PM in response to Leo G. Leduc. So at this line: Seems like the MCOIMAPIdentity is nil after the initialisation, therefore [MCOIMAPIdentity setVendor:] fails when trying to access something that's not in memory anymore (or at least that's how I understand it). only options are Y N but N is highlighted. I even checked the security within this email account to allow 3rd party access. The fact that you're having issues with both sides ( sending/receiving ) indicates that this is more the problem of the domain than with Apple mail. This is the connection log when trying to authenticate to a Gmail account (all good): Additional investigation: Is it correct that the identity is released? I've only tried to connect with port 993. I've checked and rechecked the settings, comparing them to all my other accounts' setups. To start the conversation again, simply My previous comment was archived by your system. privacy statement. Go to the Home screen. this particular email still doesn't work for iPhone or Windows Mail. To access these settings from the primary IMAP Account preferences dialog box, click the Advanced button, and then click the Server tab. Refunds. I think some other people in that list were able to log in on QQ mail using IMAP. Thank You Thank You Thank You Charles620!!! omissions and conduct of any third parties in connection with or related to your use of the site. @Charles620 I absolutely can't believe it!!!! For further Apple support reference, please see: cant send or receive emails on your iPhone, iPad, or iPod touch.
the imap server doesn't support password authentication
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