Receiving feedback from our experienced guests is one of the most important forms of consult we can attain and we sincerely appreciate it.It is disappointing to hear that you felt our team was not welcoming and did not make you feel at home. We knew of the limited maid service so we requested extra towels, coffee/creamer/cups for the in room coffee maker. Beds feature premium bedding. Safe travels. Within a 15-minute walk guests will also find the three-block outdoor plaza "Historic Market Square". Daily Mandatory Charge will be added to the room rate and includes: 1.25% S.A. T.P.I.D. Rooms available at Hilton Palacio Del Rio Hotel - Agoda.com Offering an exceptional location directly on San Antonio's famous River Walk, this city center hotel is within walking distance of popular attractions, including the Alamo, and features many modern conveniences. Your comments are appreciated and will be shared with our Team Members for continued training. Comfortable decor of the room. Please see our partners for more details. Everything was great, no complaints, I recommend it. Hi Aemdad, Firstly, thank you for your years of loyalty to our property. more, Review collected in partnership with Hilton Hotels & Resorts. We're so glad to hear that from the moment you pulled into our front drive, that the team made you feel at home. But the room service was super above all. Room was very comfortable. Hi Exit 18b,Thank you for taking the time to share your feedback about your recent stay at our hotel! Hilton Palacio del Rio, San Antonio: Veja 3.888 avaliaes, 1.202 fotos e timas promoes para Hilton Palacio del Rio, classificado como n 49 de 398 hotis em San Antonio e com pontuao 4,5 de 5 no Tripadvisor. Is Hilton Palacio del Rio located near the city centre? Visit Family Vacation Critic on Facebook! Well, there is a balcony, but facing construction work, can't enjoy at all. We also offer Starbucks in our lobby-level Coffee Cupboard. Hilton Palacio del Rio is the perfect choice for San Antonio weddings and events on the River Walk, . . Enjoy free WiFi, breakfast, and a 24-hour fitness center. Stay at this 4-star business-friendly aparthotel in San Antonio. and fun! more, Review collected in partnership with Hilton Hotels & Resorts. Guests can have lunch or dinner at Fig Tree Restaurant within 50 metres of Hilton Palacio Del Rio Hotel. The room prices were a good value compared to the other hotels and the location is the best on the river walk. The restaurant was excellent, I ordered excellent dishes. Now 208 on Tripadvisor: Hilton Palacio del Rio, San Antonio. Iron, 350 feet Located in the centre of San Antonio, the smoke free property is only metres from the delightful Hemisfair Park. Do the rooms of Hilton Palacio Del Rio Hotel include a workspace? Very impressive for such an old hotel! Hotel Amenities - Hilton Palacio del Rio If you continue to use this site, we will assume that you are happy with it. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Any one of them will greet you and ask if you need anything. Afterall, hospitality runs through our veins and we sincerely appreciate your noticing this. We're so glad to hear that from the moment you pulled into our front drive, that the team made you feel at home. I will share your comments with our Front Desk team to help improve. Loved how close to other entertainment and food places. From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. We hope to have the pleasure of welcoming you back soon. Approximate prices in USD for a 1-night stay. Showcasing a city view, this accessible room includes a roll-in shower. We are happy to hear that you found our service to be wam and friendly.Also, our culinary team will be delighted that you enjoyed our Lobby Bar. We were in town for a conference and the location to conference center was initially the reason for choosing this hotel, but we are so glad we did. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. 7 minutes' walk from the 15-mile San Antonio River Walk, the 4-star Hilton Palacio Del Rio Hotel San Antonio offers accommodation with a luggage storage and a gift shop. All rights reserved. Thank you also for being a Hilton Honors Gold member and choosing to stay with us. Your compliments are appreciated and will be shared with our team members. Every staff member was extremely helpful and friendly- especially Phillip and Sheila! Every room in our 4-Diamond hacienda-style hotel has a balcony overlooking the River Walk or the city. They had an easy check-in. Showcasing a river view, this room has a flat-screen TV with cable and a fridge. In regards to management Nikka is a phenomenal manager and was able to ensure that visitors and HHonors members have everything they need to have a, Dear Melody X, Thank you for your recent stay and sharing your 5-star review! Hotel is wonderfully situated on the river and we had fun hanging out on the balcony and watching the river barges load and unload - very colorful at night. This 15 minute video shares our unique story about how we came to be thanks to HemisFair '68 Worlds Fair. if you stay here and like to go to sleep before midnight, get a room facing away from riverwalk. Hi F2277ASmatthewb, Firstly, please accept our sincere apologies for not exceeding your expectations during this stay. It is our goal to ensure each guest feels cared for and it is apparent that we succeeded at this during your stay. Every room in our 4-Diamond hacienda-style hotel has a balcony overlooking the River Walk or the city. Every room in our 4-Diamond hacienda-style hotel has a balcony overlooking the River Walk or the city. Prices are calculated as of 17/04/2023 based on a check-in date of 30/04/2023. Hilton Palacio del Rio (San Antonio, TX): What to Know BEFORE You Bring Everything was very good, including location and staff, its free wi-fi. Our room service was taken care by a lady named Pilar Montes. We were celebrating our 30th Anniversary, and we could only stay one day this time, we had a funeral also to attend. Hilton Palacio del Rio. The valet promptly greeted me and shared helpful information prior to taking my car. Air conditioning Although there was a garage across the street, it was a hassle as it didn't have in and out privilege. Service 4.5. It's also great to know that you enjoyed the guest room, private balcony and ideal location on the River Walk. The restaurant did not have any light breakfast item. Every room in our 4-Diamond hacienda-style hotel has a balcony overlooking the River Walk or the city. By proceeding, you agree to our Privacy Policy and Terms of Use. Hilton Palacio Del Rio - Events and Weddings From the minute we got there to the minute we left all were very nice, Dear Yvonne_storrs, Thank you for taking time to share a 5-star review! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. If you want to request something specific, you can do that after you select your rate. Choose your dates to book todays available rooms and rates. Our team is dedicated to ensuring that the historic hotel remains a shining beacon for true Texan hospitality for years to come.We so appreciate your kind words regarding out dedication to cleanliness, refined guestrooms and the history which we were built upon. Private Bathroom Well done to all! "We are Marshall!"Cheers! It is our hope that you will return for another stay so that we can assure you a true 5-star Palacio experience. Spotlessly clean rooms with comfortable triple sheeted beds. We hope to have the pleasure of welcoming you back soon. Our room was right outside the auditorium and you couldnt really see due to trees but you could hear and feel the festivities and the culture of the riverwalk, which was absolutely what we wanted. There was a perfect restaurant with delicious meals. The staff was unfriendly and cold I was not even offered dri.king water at the registration. However, our bedding is custom designed by Hilton-to-Home for our hotel guests, offering extra coil support and patented quit-top mattress. Ibiza is a Mediterranean-style restaurant with a patio that sits right on the river. Popular attractions Alamo and AT&T Center are located nearby. offering over 100,000 hotels worldwide.
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October 2nd - 4th, 2020