Personal training and specialty classes such as yoga and Pilates are available for a nominal fee. Casino-smokingis allowed in designated areas for active players onlyand only when outside of 12NM from the Netherlands. Cruise Line Smoking Policies - Cruises - Cruise Critic If you completed the Online Check-in, please have the following documents ready to present at check-in: U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. The non-smoking casino was one of the things I was most happy about. For this reason,guests are encouraged to obtain travel medical insurance prior to travel. Also, although not required at the ship gangway, you may be required to present a valid picture ID to pass through terminal security. Be sure to keep your Express Docs on your person or in your carry-on bag so you can access them easily. Limited time offer, Savings for Onboard Bookings Only. If you are unable to function independently with respect to eating, dressing or attending the ships safety briefings, you must bring a caregiver with you. Instructions: Email and Internet: Guests can send and receive electronic mail (email) in real time via satellite link 24 hours a day (satellite conditions permitting). Have your travel advisor call World Cruise Reservations at 1-800-522-3399 or1-206-626-7353 to add services to your itinerary. Minors under the age of 18 traveling to foreign countries must be accompanied by a parents or guardian. Holland America Cruises: Smoking Policies - Vacations To Go Disembarkation is usually completed within two to four hours after the ships arrival. For information concerning airline delays, please see the Arrival Advice / Airline Delays section below. Art Auctions: Picture yourself in a friendly bidding war for an unusual etching or winning a free work of art just for attending! To book, or for more information, simply visit your Future Cruise Consultant. Please Note: To allow us to expedite immigration clearances in the various countries you will be asked to surrender your passport to our staff upon check-in. Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. Made-to-order entres and casual dinner in the Lido. (called a visa) before entering the country, and some countries require that you obtain a visa regardless of whether you plan to go ashore in that particular port or not. its most convenient for you, 24/7. Guests returning to the United States can also check the official website of U.S. Customs at cbp.gov/. While smoking itself does. The Luggage Direct Service is the most relaxing and hassle free disembarkation Holland America Line offers. With this in mind, the following emergency phone numbers are available for your use: 1-800-628-4771. Infants must be at least 6 months of age at the time of embarkation in orderto sail. U.S. and Canadian citizens ages 16 and above may present one of the following valid WHTI-compliant documents: travel.state.gov/content/passports/english/go/checklist.html. Local sales taxes are applied where required. This is especially important before and after meals, or whenever you are in contact with common surfaces (e.g. Luxury dining options in the Pinnacle Grill and Rudi's Sel De Mer, featuring the highest quality meat and fish, is available on all ships. Thefollowing companies have been approved for all oxygen and/or oxygen equipment being delivered to a Holland America Line ship: Department. Pre. For safety reasons drones and any other remote controlled aerial devices/ toys are not allowed on board our ship. Allsuch requests should be made before sailing through your travel advisor. I'm used to Carnival ships where the casino bars allow smoking. You will need to provide health certificate documentation for the animal in your ports of call. In the event of unexpected travel delays and emergencies, pack enough prescriptionmedication for at least 2 weeks beyond the length of your travel itinerary. All guests are required to disembark the ship at this time. It is essential that we be notified of any special medical, physical or other requirements you may have (including whether you intend to bring a scooter with you) as soon as possible, preferably at the time of booking, so that we may make our best effort to accommodate you. Environmental Officers: Stationed on board every ship to provide environmental training and oversee shipboard compliance with environmental requirements. From outside the U.S. access 1-321- 837-6106. No additional deposits will be due until final payment. If you should have questions or need assistance, Holland America Line representatives at the pier will be happy to assist you. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. For U.S. and Canadian Citizens Travel by Land or Sea: Travel document requirements vary based on cruise itinerary and whether international flights are required. If you would like to send a bon voyage gift to one of your fellow guests or set up your own private bon voyage toast, we invite you to do so. And if you're sailing with Avalon on the Mekong or Ganges River, smoking is permitted only in designated areas. Also, be sure to enjoy the Compass book located in your stateroom. disembarking the ship, and for making purchases on board. Any additional information concerning currency restrictions, please contact the customs agency in their country. Holland America Rotterdam Cruise: Expert Review (2023) Experience the thrill of bidding on great works of art including fine art, animation, and sports memorabilia. By taking the handling of your luggage out of the equation you will proceed much quicker through the check-in process and save a considerable amount of time. For voyages that depart from and return to Australia and/or NewZealand, these policies and the legal drinking age apply to guests 18 years or over. Its important to note that electronic cigarettes are illegal in many countries including the United Arab Emirates, India and much of South America and Southeast Asia. You may also choose to send an email message to: hollandamerica@cibtvisas.com or visit their website at https://cibtvisas.com/hollandamericaline. suits you. At Holland America Line, cruising is our passion. Guests using mobility aids should select a stateroom that will meet their needs and allow for appropriate storage of their mobility equipment. HAL's fleet was fully operational by June 12, 2022. The Greenhouse Spa combines the best of the most distinctive and luxurious spas on sea and land integrated with proven home spa programs and exclusive products that enhance life and promote well-being. Also, luggage tagswill be located near the entrance to the pier area where you will be checking in your luggage. For this reason: Scooters and other mobility equipment are required to be securely stored and charged in the guests stateroom when not in use and may not be stored in hallways or elevator lobbies. Have the post office hold your mail. No internet purchase required to download or use on board. The Casino is not open in port and certain restricted waters and you must be 18 or over to play. Passport (recommended travel document) (valid for travel by air, land and sea), Passport Card (valid for land and sea border crossings only), State Issued Enhanced Drivers License (EDL) (valid for land and sea border crossings only, not valid on Yukon Cruisetours due to air travel included in the Journey), Other documents approved by the Department of Homeland Security, U.S. and Canadian residents: 866 935 8472, Switzerland residents: 41 (0) 22 884 18 70. Cigar and pipe smoking is not allowed inside the ship; it is only permitted on the outside decks where smoking is otherwise allowed. For safety reasons, travel irons, and electric water heaters/kettles may not be used in your stateroom. Our dedicated shore excursion Reservation Agents and onboard staff offer expert support. Preparing for your Holland America Line cruise is now easier, faster and more convenient than ever. Please Note: Please have your ship ID card and a valid picture identification issued by an official government agency ready and available whenever getting on or off the ship, as you will need to scan your ship ID card at the gangway for boarding. Due to the limited medical facilities on board, we will not accept reservations for infants 6 months or younger for non- Transocean sailings, 12 months or younger for Transocean sailings at time cruise commences or women who will be 24 or more weeks pregnant at the time their cruise with Holland America Line concludes. You may order hot water from our complimentary In-Room Dining service 24 hours a day. Go to the Navigator App and upload a photo.After you have completed the Online Check-in process, please print a Boarding Pass or access your electronic boarding pass on Navigator. If Holland America Line does not receive the flight information, you will not receive the transfer and will be ineligible for reimbursement of this service. many ports taxi lines can be long and distances to private transportation can be lengthy. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. Certain third-party transfer and tour facilities may not be fully accessible to guests with disabilities. Upon disembarkation, your bags are delivered directly back home. Unsure of your next cruise? Reservations may be made on board by contacting the restaurant manager. As previously, in-cabin smoking is also not allowed. Kosher meals are prepared off the ship in a kosher kitchen, frozen and brought to the table sealed in their original containers. Ongoing training and adherence to rigorous standards are vital to preserving and protecting our guests, our employees and the environment. Our TSA-approved partners will take your luggage directly from the ship and deliver it to your outbound aircraft. Children must meet minimum age requirements for each age group, at the time of sailing to participate in programming. Please Note: For those without pre-arrangements we recommend purchasing a transfer onboard before disembarking. Casual dining is available in the Lido Market every night. For your convenience, foreign currency exchange services are available at Guest Services. Effective with the first sailings for all ships beginning in January 2017, the following smoking policy is in effect: For the comfort of all of our guests, all staterooms (cabins), showrooms and most . Please speak to the Future Cruise Consultant regarding other amenities for these voyages. or CDs. Prescription Marinol, which is used by some as an alternative to marijuana, is permitted. to sail. (Remember that checked baggage might not be accessible at all times.) Passports or Western Hemisphere Travel Initiative (WHTI) compliant documents are required for cruises to Alaska, Bermuda, Canada, Caribbean, Hawaii, and Mexico. Religious services may not be able to be held on embarkation/disembarkation day. Shops On Board: A world-class shopping experience is just steps away. Holland America Cruises: Smoking Policies Smoking Policies For the comfort of all of our guests, all staterooms (cabins), showrooms and most other indoor areas are designated non-smoking. When a ship is unable to dock, guests are taken ashore on smaller boats called tenders. These numbers are provided for emergency use only; please do not call unless it is your day of departure and you are experiencing a delay. For your safety as well as the safety of fellow guests and crew, guests using powered mobility devices should exercise caution by utilizing reduced speed settings on their mobility device while on board and in terminal facilities. Please note that this is a U.S. government regulation over which Holland America Line has no control. For further information on our relationship with airlines, please refer to your Cruise Contract. Jeans, shorts and T-shirts are only allowed in the casual dining restaurants. Please contact the ships Medical Center for any medication requiring refrigeration. PERSONAL TRAVEL IDENTIFICATION REQUIREMENTS. With Express Docs, your cruise documents are available up to 50 days before your cruise departure date, and you can print part or all of your Express Docs whenits most convenient for you, 24/7. ALL VWP travelers to the U.S. will be required to have an approved electronic travel authorization via Electronic System for Travel Authorization (ESTA). IMPORTANT: Do not pack your passport, medications, cruise documents or airline tickets. We cannot process refunds on these cards. Representatives are available 24 hours a day, 7 days a week and 365 days a year. Holland America Line Connect: Stay in touch with family and friends via satellite internet through Holland America Line Connect. Crew Appreciation is a daily (adjustable) amount added to your onboard account and pooled in order to recognize the many team members throughout our fleet who contribute to the guest experience. Although we endeavor to make sure these companies comply with legal requirements, we cannot guarantee all are ableto provide facilities that are accessible to persons with disabilities. We anticipate that your stateroom will be ready at approximately 1:00pm. Smoking areas and formal nights Nieuw Amsterdam - Holland America Line on board, nor do we have kosher dishes, utensils, pots or pans on the ship. Smoking is prohibited in Guest staterooms and on balconies. Book on board and you can reserve your next cruise at a reduced deposit of only US$100, US$300 or US$1,000 per person and receive a shipboard credit of up to US$500.00 per person. Implemented in January 2017, Holland America Line has a new cruise ship smoking policy banning smoking on all cabin balconies. The onset of TD usually occurs within the first week of travel but may occur at any time even after returning home. Together we can make a tremendous difference! Mail: While onboard a Grand Voyage or Legendary Voyage, letters and postcards may be mailed from the ship while in various ports of call. 2. Cooking facilities onboard are not considered kosher. Shore Excursions are available for purchase online until three days prior to the sailing. Our friendly international staff will teach you how to play, entertain you in a tournament or patiently wait while you decide whether to hold or fold. Place a card with your name and address inside your baggage, as well as on the outside. You must be able to care for yourself. For the safety of all guests and crew, scooters and other mobility equipment need to be securely stored and charged in the guests stateroom and not in hallways or elevator lobbies.
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