They also say to don't use the integrated agent if your user count is over 1000, or more than 10 DCs. 1. Newly added active directory users do not appear on the firewall unless configuration changes are done to the User-ID agent and committed. 5. My guess would be that some windows update did it. https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClGGCA0, https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000PLs2CAG, Security Event IDs from Active Directory Used with User-ID Agent - Knowledge Base - Palo Alto Networks, Audit account logon events not working on Domain Controllers (microsoft.com). After 5 months I was ready to be as petty as I needed to be. Please attach the logged CLI session to the case for the below commands outputs: - Let the above command run and try to recreate the issue. User ID to IP mapping stopped or intermittent, Scan this QR code to download the app now. The Audit Policy had "Success, Failure" set for "Audit logon events", but not for "Audit account logon events", so I set that to Success, Failure as well. I've verified that the username/password is good on the service account and the account is not locked. In the SAML Identify Provider Server Profile Import window, do the following: a. Configure Palo Alto Networks - Admin UI SSO Open the Palo Alto Networks Firewall Admin UI as an administrator in a new window. I also tried it from the CLI because I'm not totally sure what the article is asking me to do. Please raise the activation authentication level at least to RPC_C_AUTHN_LEVEL_PKT_INTEGRITY in client application. Run the following command to refresh group mappings. PAN-OS Web Interface Help. is an Active Directory server: If A networking consulting engineer and I decided to migrate to Agentless User-ID before troubleshooting the wireless user-id issues because the Agented method becomes obsolete on software version 10 (or whatever). All the other users are showing unknow. Configure Server Monitoring Using WinRM. (c) 2018 Microsoft Corporation. As we checked the configuration all was good. Networks device: View the most recent addresses learned from Specify the LDAP server profile (configured in step 1) in the drop-down list under the Server Profile tab. As discussed one of my colleagues will join the session. Attachments Palo Alto Networks Predefined Decryption Exclusions. I did manage to cut out some fat though. As discussed one of my colleagues will join the session. >debug user-id refresh group-mapping <all/group-mapping-name <group mapping profile> > If the above command does not list the user, run the additional two commands: >debug user-id reset group-mapping <all/group-mapping-name <group mapping profile> > GUI shows all four domain controller in connected status, 4. After the reset also it did not work. Help with Agentless User-ID mapping : r/paloaltonetworks - Reddit Once I defined logon auditing in the Advanced Audit Policy Configuration audit policies, I started seeing a lot more logon events. Bootstrap the Firewall. Ensure that usernames and group attributes are unique for all Are the directory servers and domain controllers in different App Scope Threat Monitor Report. I'm seeing the same thing on all 4 DC's. Any way to Manually Sync LDAP Group Mapping? This behavior seems to happen when testing the clear user-cache of a Captive Portal user to verify that user gets redirected to the Captive Portal page. However, all are welcome to join and help each other on a journey to a more secure tomorrow. WinRM is even running on the one that is saying Connection Refused. Please attach the ping responses to the case. and our each user. server in each domain/forest. Thanks for joining the call and also for sharing the TSF file, 2) when the user accessing via LAN showing as Unknown and via GP working fine, 3) initially checked configuration looks fine to form me, 4) checked the user log and found nothing, 5) checked traffic user is passing via IP-based communication but the user is shown as unknown, 6) will check the configuration by using the TSF file in our lab and will reach you back with an update on Tuesday. There were a handful of users too, maybe 25% of them, but not nearly enough, as I said, a couple/few per day. When executing the command clear user-cache for a specific IP address, it clears the user from the dataplane, but not from the management plane. on-premises directory services. PAN-OS. I'm seeing a lot more logon events. Also, I ran "show user ip-user-mapping all" in the CLI. There are no errors related to user identification in the system log. a particular User-ID agent: View mappings from a particular type of Please check 4624 - logon and 4634 -log off event. Issue. These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole! I may have to engage [Consultant] to give me a hand with this, but before I do can you tell me explicitly what you're looking for? policy-based access belong to the group assigned to the policy. This is the only domain I have experience with, so I don't know how these policies are supposed to act. 3. users in the logs, reports, and in policy configuration. I can upload the list if you'd like. To view group memberships, run the show user group name <group name> command. For more information, please see our View all user mappings on the Palo Alto Networks device: > show user ip-user-mapping all Show user mappings filtered by a username string (if the string includes the domain name, use two backslashes before the username): > show user ip-user-mapping all | match <domain> \\ <username-string> Show user mappings for a specific IP address: > https://knowledgebase.paloaltonetworks.com/kCSArticleDetail?id=kA10g000000PLey&refURL=http%3A%2F%2Fknowledgebase.paloaltonetworks.com%2FkCSArticleDetail, Created On04/18/19 14:19 PM - Last Modified04/24/19 16:50 PM, User may not refer or call that group name anywhere in the firewall (Auth profile, Security polices, Global protect), >debug user-id refresh group-mapping
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