why does ebay think my item is counterfeit

I like to sell custom printed Lego minifigs from the Minifig Co. (TMC) and eBay has flagged a few of my items as fake. * Identity Theft Insurance underwritten by insurance company subsidiaries or affiliates of American International Group Inc. Loophole on eBay! Child members on the family plan will only have access to online account monitoring and social security number monitoring features. I mean they might as well report every single listing as fake because who really knows what is fake and what is not? Not all features use AI capabilities. Illegitimate sellers may offer an item for sale but then request that the payment is sent outside of the platform. - edited If you have been scammed, well show you the steps you can take to report it. Particularly if the item is expensive, popular, or desirable (such as new cell phones or gaming consoles). They may just be trying to prolong their scams without getting reported.. When the buyer contacts the seller to say they didnt receive the item, the seller claims the tracking information shows the item was delivered so the scammer doesnt have to refund the buyers money. If you switched to a new annual plan within 60 days of your initial Aura annual subscription, you may still qualify for the Money Back Guarantee (based upon your initial annual plan purchase date). That's why we manage our marketplace, working closely with the big name brands and small businesses on our platform. Try searching the board for those two items and see if you find something. The description herein is a summary and intended for informational purposes only and does not include all terms conditions and exclusions of the policies described. Buyers of art often feel a strong connection or appeal to a piece, and the smallest details will matter. Check the email subject line carefully; eBay never sends a subject line stating, . Never rush a purchase. And for added protection, consider signing up for Aura! Incompetence I guess is highly valued at eBays headquarters. For example, if you want a Rolex watch or a Chanel handbag, you will absolutely spend more at retail locations compared to shopping on eBay, since the items listed on eBay are generally going to be lightly used. Try to avoid buying items in categories that arent covered by eBays money back guarantee. If you still need help, let us know your problem. Some scammers post on social media about authentic goods and then link to an eBay listing for a fake, fraudulent, or unbranded version., These scams can often be large operations like in the case of two Florida entrepreneurs, who were recently convicted of setting up dozens of eBay and Amazon FBA storefronts and selling ~$1 billion in counterfeit Cisco equipment [*]., Triangulation fraud is a sophisticated eBay scam in which fraudulent sellers use stolen credit cards to siphon funds from unsuspecting victims.. Why does Ebay allow the sale of counterfeit goods? If you don't hear back from the seller in that time, ask eBay to get involved. Welcome to the Era of Fake Products | Wirecutter - New York Times The email they sent me is below. Counterfeit products are illegal and not allowed on eBay. The buyer gets a good deal and eBay makes a percentage off the sale. What anyone else sells is completely irrelevant. I take good photos of the items and make sure to include the Minifig Companys trademark in the right leg. The scammers will also ask for your PayPal email address. A replica handbag, watchor pair of sneakers, Knockoff electronics, such as headphones or accessories like a charging cable, An unauthorized reprint of a trading card, A T-shirt or mug printed with copyrighted images, Bootleg recordings of a concert or other live shows, Unauthorized copies of movies, music or software. Never do this as it can compromise all of your accounts, passwords, and sensitive data. Other platforms I never had a problem with over 6 years. The scammer eBay seller keeps the eBay payment, I get full payment from Etsy and the buyer gets his product. The company UV prints or pad prints ink onto Lego pieces to customize them. Give them a chance to sort things out for you. The sale of a persons image, name, and signature are protected by law and cant be listed on eBay unless the person in question has given their permission. While there have, in fact, been instances of fraud and fakes on eBay (unfortunately, you can expect that on any platform where independent buyers and sellers have the autonomy to do business without a ton of oversight), the company has made amazing strides to improve the user experience for buyers and sellers and ultimately drive smoother transactions. Related: How To Know If Youve Received a Fake USPS Tracking Number . This does not drive our decision as to whether or not a product is featured or recommended. Many scammers will sell cheap items to boost their overall rating before trying to scam people on more expensive listings.. Related: How To Tell if Someone Is Scamming You Online , Most eBay scams stem from fraudulent listings or misleading sellers. Removing them protects sellers and their buyers from buyer protection claims and financial loss. It seems they are suing me in Pennsylvania, but I live in Canada, so I dont think I can even make it to the court date set ( I think in the documents it says Nov 26, but theres a lot of legal terms . On eBay, you can find the right items, at the right priceworry-free! All rights reserved. Ummm, you do know eBay is a e-commerce business, right? Perhaps if eBay banned such sellers with a zero tolerance poli. FullmetalPain22 7 yr. ago The only thing he said was for me to post the receipt in my listing to prove I bought it. This will help warn other potential victims., If you paid via a different platform, request a refund through the processor. Software, music, movies and other media must be original and not unauthorized copies. Please help, Very true happen a few times to myself ebay is a scammers paradise and ebay dont care. Report an item or listing | eBay They may even provide photos of the broken item. Copyright 1995-2023 eBay Inc. All Rights Reserved. You can purchase syndication rights to this story here. TECH WRITER, PRIVACY ADVOCATE AND VPN EXPERT, What to do if youve been scammed on eBay. However, when you receive the package, you notice that it shows your correct mailing address but is addressed to a different person. All I could do was appeal it. Other used clothing must follow our policy. eBay is full of listings for legitimate high-quality items. I have 100% seller feedback. Related: How Do Hackers Get Passwords (and How To Stop Them) , Buying a car through eBay Motors can be convenient but any large purchase makes you a target for scammers., During an eBay Motors scam, fraudsters create a vehicle listing and include a sob story about why they need to get rid of the car (usually to do with a family member who is sick or leaving on military deployment)., Then, theyll ask you for a wire transfer or other non-reversible payment before they ship the vehicle to you. Get ExactlyWhat YouWant On eBay. I could not even upload the receipt where I got the product to help win the appeal. Part of the reason why Folks could have received a counterfeit machine is because third-party sellers on Amazon can list their products under a brand's listing, making it tough to tell who. The seller has three days to respond. Aron Hsiao began selling on eBay in 1998 and joined the site's Trust and Safety Department in 2003, helping to resolve buyer and seller conflicts and marketplace rules violations. Buyer Issues a Chargeback. Counterfeit products are illegal and not allowed on eBay. As a sub-section of the site, eBay Authenticate was designed to help users shop for luxury items like handbags, watches, and jewelry and collectibles like gold coins, sports trading cards, and comics with 100% confidence. They are absolutely not and I have the receipt as well. But . If you call something a "mini-fig" or minifig on here, it is supposed to be a lego productmy guess is based on the The Minifig Co site that you referenced in your listings (sold out reference) caused part of your issue..these are not lego issued and that is where the "fake" is coming from. But scammers also list fraudulent or fake goods and try to get you to pay full price for them. eBay is very aware that scams occur on the website. Unfortunately, the items are affordable because they are counterfeit, or knock-off replicas. Im concerned this is a scam. If you get a Second Chance Offer, check that the message is in your eBay message inbox as well as in the Bids/Offers section of your My eBay page. 10 Common eBay Scams and What You Can Do About Them - MUO Its disturbing to me and I dont even know how long I am going to sell on eBay now because of this happening when I send my orders out every time I get an order. From there, independent experts authenticate, price, and list your items for sale on eBay Authenticate. We dont allow counterfeit items, replicas, or unauthorized copies to be listed on eBay. Some are targeted at buyers, others at sellers. Next, look at where the item was manufactured. https://www.reddit.com/r/Ebay/comments/gcc0d1/false_accusations_of_counterfeit_items_on_ebay/. They receive an eBay order for my product, selling at a discount to undercut me, and receive payment. Learn More:Why Scammers Want Gift Cards (and How To Avoid Gift Card Scams) , It can be very frustrating to narrowly miss out on an item you wanted. Common eBay scams and how to avoid them | WeLiveSecurity keep sharing about your item in social network, every five minutes if needed. By clicking Sign up, you agree to receive marketing emails from Insider If a word is blocked in your submission title, it is because it's covered in the FAQ or is against the rules of the subreddit. We frequently receive products free of charge from manufacturers to test. This policy prevents the sale of counterfeit items, which are illegal, and could expose sellers to legal risk. They offer some sort of limited-time discount in order to create a sense of urgency.

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why does ebay think my item is counterfeit